Write with TASTE Blog

Writing Effective Complaint Letters: Part 2

1 September 2011

   Image by Suzie T

Today we’ll look at how to organise a complaint letter to a company. I’ll also give sample language for two situations, one to an ISP and one to a bank.


The subject line can be as simple as a reference number or account number that applies. If none apply, try not to use the word ‘complaint’ in the subject line to avoid a negative-sounding start to the letter. …

Writing Effective Complaint Letters: Part 1

25 August 2011

Image by fPat   

Complaints are easy, right? You’re unhappy about something, so you complain about it.


Writing complaint letters that get results may not be so easy, however.


Today, we begin a three-part series on writing effective complaint letters. We’ll start with some general points, and in the next two articles, we’ll focus on two types of complaint situations:

Summer Break

4 August 2011


For the next two weeks, my husband and I will be taking a ‘rest and recovery’ break. We’ll do a bit of travelling with our son and visit other family members.


During that time, I will not be writing my regular blogposts.


But I don’t want to leave you with nothing to do! So while I’m away, I’d like to recommend some resources for you to take a look at – and offer some assignment ‘missions’ for you to work on. …

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